The e-Government Revolution

The government services sector is ripe for e-business solutions. Most government organizations are behind the public sector's application of technology. Fundamental productivity products like EDI, Electronic RFP's, electronic purchase orders, and invoices have not yet replaced the paper-driven systems that have supported governments over the past several decades. 

Consequently, governments have struggled with providing customer service to meet the level of public expectation, which has been elevated by the private sector focus on and commitment to customer satisfaction. Long lines, lost requests, and limited follow-up are not unusual in government services. Citizens are now demanding easier, more convenient ways to interact with government.

Leading governments are looking for solutions that integrate their agencies to better serve the government to citizen, government to business and citizen to business roles. Local governments seek to become the "hub of a community wheel" in which the citizens are using the government to link to the community in new and exciting ways. 

Already there are some government services that are being conducted on-line. 

Over the next decade, local and state agencies will better manage resources through more efficient operating procedures and citizens will reap the benefits of more convenient services. 

Government business operations will significantly benefit as the cost of delivering services become more efficient and effective and process improvements place less strain on the tax requirements needed to fund government.

UC Hub has YOUR solution

UC Hub is in a unique position, with a product portfolio which is significantly more integrated than any company currently in the market, and is a leader in this very fast growing, dynamic industry of government technology solutions. 

With our end-to-end solutions, including our front-end Internet portal, eTownHall, and back office streamlining software such as OurTown 2.0 and i311, UC Hub's OurTown Division is the only organization whose sole purpose and vision is to provide a comprehensive solution for governments and citizens alike. Our solutions allow for faster, more efficient and effective government operations.  The UC Hub OurTown package is designed to be both scalable and modular and can be customized to fit the individual requirements of each customer location, such as terminology.  Consequently, UC Hub customers are able to mix and match offerings to create a customized, appropriate solution. And as needs change or grow, new products or services can be added as necessary.

UC Hub's OurTown Division was founded in direct response to customer needs. Today's governments face increasingly demanding citizens and decreasing budgets. The power to choose a solution that works within these strict parameters, while employing a "best in class" provider was integral to the continued growth and success of local governments in the new millennium. These governments also have a growing need for increased security, accessibility, and other critical enablers. In response, UC Hub provides: 

1) Industry-leading integrated systems created by individuals experienced with local government challenges and world class technology professionals 

2) Internet enabled communications with governments and their citizens and equipment providers through software solutions engineered for scalability reliability, and flexibility and 

3) UC Hub support personnel that are uniquely skilled in government challenges and state-of-the-art technologies. 

This makes UC Hub a trusted partner in its customers' day-to-day operations. Every aspect of UC Hub is designed to accelerate growth and efficiency.

UC Hub is developing solutions for state and local governments to appropriately address the requirements of governments nationwide through an aggressive development plan. In addition, UC Hub is building strategic partnerships with leading technology companies to ensure the delivery of quality services to customers.