OurTown Version 4.0 Professional Edition
Work Order Management Solution for Public Works and other Departments
All the features of OurTown Standard   PLUS These Features:
See Detailed Descriptions.

Mapping GIS
Mail Merge
Auto Routing
Email and Fax Forwarding

Political Geography
Quick Search Features
LookUp Tables

Image Attachments
Tickler Reminders
Select by Address Range
Optional Caller ID
Activity Based Costing on
Labor, Equipment, Materials

Management Reporting Tools.
Create Custom:
- Queries- Graphs
- Reports- Analysis
- Mulitple Output Formats

GASB 34 Reports
FEMA Reporting
Comes with 10 Seats
Expandable.

See More Detailed Descriptions of this Product Here.

OurTown Standard Features

Professional Work Order System
Citizen Complaint Tracking
Citizen Web Portal = 24/7 Service
200+ Service Request Forms
Hosted by GOVT.com.
Status/Resolution Tracking

Citizen/Location History
Service History
Dept/Div Work Order Routing
Print and Track Work Orders
Start with 5 Seats
Upgrades to OurTown2.0

Increase Productivity Increase Customer Satisfaction Improve Communications
Control Costs Increase Speed of Service Delivery Increase Accuracy
Better Internal Management Better Budget Projections and more. .